Knotific Terms and Conditions

Last updated: September 5, 2026

Publisher: CognoNative LLC (“CognoNative,” “we,” “us,” or “our”)

Product: Knotific (“the App”)

By tapping Agree, creating an account, or otherwise using Knotific, you (“you” or “User”) agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the App.

1. Acceptance required

You must review and accept these Terms before using Knotific. Continued use after you accept constitutes ongoing agreement. If you use the App on behalf of an organization, you represent that you have authority to bind that organization.

2. Changes to these Terms

We may update these Terms at any time. When we do, we will post the revised Terms in the App and/or on our website and update the effective date. Material changes may also be communicated in-app or by email when reasonably practicable.

Your continued use of Knotific after updated Terms become effective constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the App and may delete your account.

We are not obligated to provide advance notice for every change; checking the Terms periodically is your responsibility.

3. The service

Knotific helps you create, schedule, view, share, and manage reminders using natural-language instructions and related features (calendar views, icons, sync, subscriptions, and sharing).

Features may change, be limited by plan (Free, Individual, Family, Family Unlimited), or be discontinued. We do not guarantee uninterrupted or error-free operation.

4. Accounts and eligibility

You must provide accurate account information and keep credentials secure.
You are responsible for activity under your account.
Recipients of shared reminders or Family seats must also accept these Terms (or be able to create a normal Knotific account under applicable law).
Knotific is not directed at children under 13 (or the minimum age in your jurisdiction). Do not use the App if you are under that age.

5. Payments and subscriptions

Paid subscriptions are billed through the Apple App Store or Google Play under their terms; CognoNative does not process card numbers directly for those purchases.
Group and Enterprise plans are sold separately; contact us for pricing and agreements.
Subscriptions renew until canceled in the store account settings. Refunds are governed by Apple or Google policies unless required otherwise by law.
Complimentary access codes (if offered) may grant entitlements at CognoNative’s discretion; CognoNative may withhold or stop issuing codes at any time.

6. Advertising

The Free plan is supported by advertising. The App shows third-party ads served by Google AdMob (Google LLC) on the Free plan, including banner ads and occasional full-screen ads between actions. Paid plans (Individual, Family, Family Unlimited) are ad-free; the advertising software is not started for those accounts.
To serve, limit and measure ads, Google may collect your device's advertising identifier and related device and usage information, as described in our Privacy Policy and in Google's own privacy disclosures. Where required by law, the App asks for your consent choices (for example the Google consent form, or the iOS App Tracking Transparency prompt) before personalised ads are shown; if you decline, you will still see ads, but they will not be personalised. You can revisit your choices from the App or your device settings.
The Free plan may offer optional rewarded videos: watching one to completion grants one additional permanent reminder slot, up to the plan maximum. Rewards are verified server-side by CognoNative and may be withheld when a view cannot be verified, has already been credited, or exceeds the plan maximum. You may not block, spoof, automate or otherwise tamper with ads or reward verification.
Ads are provided by third parties. CognoNative does not endorse advertised products and is not responsible for advertiser content or for the availability of ads or rewards. We may change ad formats, frequency, placement or reward amounts at any time.

7. Sharing and user content

You retain rights to content you submit (reminder text, schedules, and related data). You grant CognoNative a limited license to host, process, transmit, and display that content solely to operate Knotific (including sync, sharing, notifications, and natural-language parsing).

You are responsible for what you share and with whom. Do not share unlawful, harassing, or infringing content. We may remove content or restrict accounts that violate these Terms or applicable law.

8. Operation of the service

Knotific is operated by CognoNative LLC. Supporting systems for the App (including client apps and related infrastructure) may be updated or reorganized as the product evolves, provided the App remains operable under these Terms.

9. Natural language and automated suggestions

Reminder parsing, icons, and related suggestions may use automated systems, including Groq. Text and speech you enter may be sent to a third-party AI service (Groq) to interpret them into reminders. Outputs can be incomplete or incorrect. You are responsible for reviewing reminders before relying on them. Knotific is not a medical, legal, emergency, or safety-critical service.

10. Privacy

Our collection and use of personal data is described in our Privacy Policy (linked in the App). The Privacy Policy is incorporated by reference. Processing by CognoNative and related processors is covered by that policy.

11. Acceptable use

You agree not to:

Reverse engineer, abuse, or overload the App or related backend services
Bypass free-tier, subscription, Family seat, advertising, or sharing access controls
Use the service for unlawful surveillance, spam, or harm
Interfere with other users’ accounts or shared reminders

12. Intellectual property

Knotific, Cognonative branding, and related software are owned by CognoNative LLC or its licensors. These Terms do not transfer ownership of our IP to you. Feedback you provide may be used by us without obligation to you.

13. Disclaimers

THE APP AND RELATED APIS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, COGNONATIVE DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT REMINDERS WILL FIRE ON TIME ON EVERY DEVICE OR THAT SYNC, SHARING, OR PARSING WILL BE ERROR-FREE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COGNONATIVE LLC AND ITS AFFILIATES, OFFICERS, AND CONTRACTORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF KNOTIFIC OR RELATED BACKEND SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO US FOR KNOTIFIC IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) USD $50, EXCEPT WHERE PROHIBITED BY LAW.

15. Indemnity

You will defend and indemnify CognoNative LLC against claims arising from your content, your misuse of the App, or your violation of these Terms or law.

16. Termination

You may stop using Knotific and delete your account at any time. We may suspend or terminate access for Terms violations, risk, non-payment, or service discontinuation. Sections that by nature should survive (including IP, disclaimers, liability limits, and indemnity) survive termination.

17. Governing law

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless mandatory consumer protections in your place of residence require otherwise. Courts in that jurisdiction shall have exclusive venue, subject to applicable consumer rights.

18. Contact

CognoNative LLC

Product: Knotific

For Terms, privacy, or Group/Enterprise inquiries, use the contact options in the App or email support@knotific.com.

19. Entire agreement

These Terms, the Privacy Policy, and any in-app plan descriptions constitute the entire agreement regarding Knotific, superseding prior agreements on the same subject. If a provision is unenforceable, the remainder stays in effect.