Refunds & cancellations

Last updated: September 6, 2026

Knotific subscriptions (Individual and Family) are sold through the Apple App Store and Google Play. Billing, renewals, and refunds are handled by the store where you purchased, unless applicable law requires otherwise.

How to cancel

Cancel anytime in your store account settings. Access continues until the end of the current billing period.

• Apple: Settings → [your name] → Subscriptions → Knotific
• Google Play: Play Store → Menu → Subscriptions → Knotific

Refunds

Refunds follow Apple’s and Google’s policies. Request a refund through the store that charged you:

• Apple: reportaproblem.apple.com
• Google Play: Google Play refund help

If you believe you were charged in error and the store cannot help, email contact@cognonative.com with your purchase receipt and we will assist where we can.

Free plan

The free plan (up to 2 reminders) does not involve a paid subscription and has no refundable charges from CognoNative LLC.